Sue-Ching Lascelles

Shipping | Returns | General

All items are shipped from Meanjin/Brisbane, Australia.

Postage charges will be added at checkout. All domestic parcels are shipped at a flat rate of $15. Additional items may incur extra shipping charges.

Worldwide shipping is available and rates vary based on parcel weight and destination country. Please note, orders outside of Australia may be subject to custom charges which will be the responsibility of the customer.

All orders are shipped using Australia Post and once dispatched you will receive parcel tracking info. Once shipped, no responsibility for lost parcels or time frame of receiving can be accepted.

Should you wish to return an item, please send an email within 14 days of receiving your order stating reason for return. Your request will be reviewed and processed. Please note that return shipping is the responsibility of the customer.

Returns won't be accepted for change of mind. Please refer to measurements given for sizing, or feel free to get in touch if you have any questions before purchasing :).

All made to order purchases are made especially for you. Because of this, I'm unable to accept returns on these items. If you've made a mistake with your order, don't worry! Get in touch with me as soon as you can and we can work it out together.

All monitors will display colours differenty so your order may look slightly different IRL. Custom and signature printed garments can also vary from one batch to another because they are made in small batches which may be slightly different each time. 

All garments are handmade and whilst every care has been taken, there may be irregularities. Please consider this as part of the charm.
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